FAQs
Does Neiman Marcus offer free shipping?
Yes, Neiman Marcus offers free shipping on all orders of $50 or over. Shipping estimations are based on individual items and you can find more detailed shipping information on individual product pages or at the checkout stage.
Does Neiman Marcus offer alterations?
Yes, whether you purchased your item from Neiman Marcus or Bergdorf Goodman, online or in-store, you can get the item tailored at the nearest Neiman Marcus or Bergdorf store. The company’s master tailors are well-equipped to alter your garment to your custom specifications. Standard alteration charges apply.
Can I shop the Neiman Marcus sale?
Of course, Neiman Marcus has sales regularly throughout the year which you can shop on the website. The brand hosts Friends and Family sales multiple times throughout the year and sales timed to holidays. Sign up for the newsletter to stay up-to-date on the latest sale offerings.
Can I change my order?
As soon as you place an order, the Neiman Marcus team initiates the process to get your order shipped quickly. However, while the order is still being processed, you can cancel the order by calling 888-888-4757. If the order status is “shipped,” the order cannot be canceled, and once you receive the item, you can return it. Keep in mind that personalized items cannot be canceled or returned.
What payment methods does Neiman Marcus accept?
Neiman Marcus accepts the following payment methods: American Express, Visa, Mastercard, Discover, Diners Club, PayPal, the Neiman Marcus credit card, and Neiman Marcus gift cards.
What is Neiman Marcus’s return policy?
Neiman Marcus accepts returns within 30 days of receipt and will refund customers in the original form of payment. Keep in mind that the return may take 10 to 14 days to process. All items must be returned in their original, unused condition, with all tags in tact and in its original packaging.
Hints and Tips
Neiman Marcus Newsletter: Sign up to receive Neiman Marcus emails for 15% off your next purchase. When you do, you'll be the first to know about the latest arrivals, exclusive launches, and special offers. The offer is only valid on NeimanMarcus.com and is reserved for new email subscribers.
Neiman Marcus Texts: Get 15% off your purchase by signing up for text alerts at Neiman Marcus. Once you enter your phone number, you’ll receive a text message confirming you’d like to subscribe, and once you reply with a “Y” for “yes,” Neiman Marcus will immediately text you back with a link to get your personalized 15%-off code. This promo code cannot be combined with other offers.
Neiman Marcus InCircle: Join the Neiman Marcus rewards program and get a Neiman Marcus credit card to unlock different tiers of benefits. This includes free two-day shipping, free gift packaging, access to a concierge that can assist with personalized travel experiences and obtaining event tickets, and more. Every dollar you spend on the credit card earns you two InCircle points, and 10,000 InCircle points earn you a $100 gift card. Plus, there’s a sign-up bonus of 5000 InCircle points when you use the card within 30 days. We recommend being quite thoughtful about choosing to open a new credit card, but if you are a loyal Neiman Marcus shopper, it may be a smart move.
Neiman Marcus app: Download the Neiman Marcus app to browse the retailer’s latest offerings on the go. The app has a nearly perfect five-star rating with thousands of reviews and offers a suite of perks. Users can expect special offers, personalized recommendations, and expert advice from the brand’s style advisors. When you have an account with your details saved, you'll be able to purchase your Neiman Marcus favorites with just a click of a button.
- Explore our selection of Neiman Marcus promo codes, and select the best promo code for you.
- Click the link to open the Neiman Marcus website.
- Add your desired items to your cart, and head to the checkout page.
- Copy and paste your Neiman Marcus promo code into the field that says “enter promo code.”
- Click “apply” to see the savings deducted from your total.
- Enjoy your money saved!
